Frequently Asked
Questions

Why isn’t pricing available online?

Pricing is available upon request through your dedicated representative. We work closely with our factories to secure the best possible pricing for you depending on order quantity. Factors such as quantity, market availability, and custom finishes can affect the final price.

Do you have a minimum order quantity (MOQ)?

Yes, our MOQ usually starts at 100 units, but it can vary depending on the product range, category, and specific requirements. We’re happy to discuss and negotiate based on your needs.

How do we place an order?

Simply add the products you’re interested in to your cart on our website, provide your company and contact information, and submit your request. Your dedicated representative will contact you to guide you through the next steps. Further communications will take place offline.

Frequently Asked Questions

Yes! We have various options available to add your logo to our products, tailored to your needs.

We leverage our extensive B2B sales experience to offer expert advice on product selection. Feel free to contact our sales representative for more information and tailored recommendations.

As a B2B business model focused on product experience, we primarily maintain sample inventory rather than large stock. Therefore, we recommend our retail clients work with us on an FOB (Free on Board) basis.

For first-time orders, we require a 50% deposit upon order confirmation, with the remaining 50% payable once the shipment is dispatched.