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Privacy Policy

Introduction

At Mordéa  we deeply value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us, whether through our website, in-person interactions, over the phone, or via email.

Information We Collect:

 Mordéa  collects various types of information to better serve you:

  • Personal Information: This includes details that directly identify you, such as your name, address, email address, contact number, and payment details. We do not knowingly collect or process the personal information of individuals under the age of 18 without parental consent.
  • Usage Information: We also gather anonymous aggregate data automatically when you interact with our website. This may include information about your device, operating system, IP address, and the times and dates of your visits. We utilize this data for statistical analysis to enhance our services for all users.

How We Collect Personal Data:

We collect Personal Data through different channels, including:

  • Website Interaction: When you visit our website and voluntarily provide your contact information to us.
  • Inquiries and Correspondence: When you reach out to us via phone, email, or written communication, provide your name and contact details.
  • Purchases: When you buy products from us, we collect the necessary information to process your order, such as your name, business address, phone number, email address, billing information, and credit card number.
  • Marketing Communications: If you opt in to receive newsletters or other information from us, we use your provided contact details to send you relevant updates.

How We Use Personal Information:

 Mordéa processes your Personal Data for legitimate business purposes, including:

  • Providing our products and services to you.
  • Conducting market and product analysis to improve our offerings.
  • Contacting you, including sending promotional materials if you’ve opted in.
  • Managing billing and accounts.
  • Processing job or contract applications, including conducting reference checks.
  • Preventing fraud and ensuring security.
  • Investigating and taking action in response to illegal activities, fraud, or security issues.

Sharing Personal Information:

We may disclose your Personal Data to:

  • Our suppliers, contractors, related companies, and agents.
  • Government agencies or regulatory bodies as required for dispute resolution or complaint investigation.
  • Third parties in the event of a business transfer or sale.
  • Individuals with your consent or as required by law.

We take reasonable steps to ensure that any parties receiving your Personal Data protect its privacy.

Cookies and IP Address Tracking:

Our website may use cookies for administrative purposes. You can disable cookies in your browser settings, but this may impact your user experience. We may also track IP addresses for internal traffic monitoring and capacity purposes.

Security Measures:

Mordéa   prioritizes the security of your Personal Data and has implemented physical and electronic measures to protect it. However, we cannot guarantee the security of data transmitted over the Internet.

Access and Correction:

You have the right to access and correct any Personal Data we hold about you. If you believe your information is inaccurate or incomplete, you can request corrections.

Contact Us:

If you have concerns about our Privacy Policy or the handling of your Personal Data, please contact our Privacy Officer. If you’re not satisfied with our response, you can complain with the appropriate regulatory authority.

Thank you for entrusting Mordéa   with your personal information. We are committed to maintaining your trust and privacy.

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