Frequently asked questions
Where are Mordea products designed?
All of our products are proudly designed in Sydney, Australia, drawing inspiration from our laid-back lifestyle and connection to nature.
Do you ship Australia-wide?
Currently offering shipping to NSW, QLD & VIC at this time. Delivery times and costs vary based on your location - you’ll see full details at checkout.
What materials do you use in your products?
We prioritise sustainable, durable materials including recycled fabrics, FSC-certified wood, and eco-friendly finishes. Product-specific details are listed on each product page.
Do you offer bulk or B2B orders?
Yes — we work with a number of retailers and interior designers. Please get in touch with our team at sales@mordeahome.com for wholesale pricing or volume orders.
What is your return policy?
We offer a 30-day change-of-mind return policy. Products must be unused and in original packaging. For more details, visit our Refund & Returns Policy page.
How do I care for my Mordéa product?
Care instructions vary by product. You can find specific care tips on each product page. For general cleaning, we recommend a soft, damp cloth and avoiding harsh chemicals.
Can I track my order?
Absolutely. Once your order is dispatched, you’ll receive a tracking number via email so you can follow your delivery right to your doorstep.