Shipping & Delivery

Orders are typically dispatched within 1–2 business days.
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details.
During sales, new launches and peak holiday periods, dispatch times may be slightly longer.

Orders are shipped via Australia Post or Sendle, depending on your location and order.

Express delivery is available for eligible postcodes and can be selected at checkout.

Shipping costs are calculated at checkout based on your order and delivery location.

Enjoy free standard shipping on orders $299+.

Additional freight charges may apply to bulky or oversized items, including furniture and large products.

Orders are generally delivered to a safe place if available.

If you'd prefer your parcel to be signed for, select Signature on Delivery at checkout. Additional carrier fees may apply.

If your order includes both in-stock and pre-order items, your order will ship once all items are available.

Estimated dispatch dates for pre-order products are listed on their individual product pages.

Please contact us at sales@mordeahome.com with your order number and we'll help you track it down.

Please email sales@mordeahome.com with your order number and photos of the damage within 7 days of delivery so our team can assist you.

We're happy to help.