OVERVIEW
This website is operated by Mordea Home (“Mordea”, “we”, “us”, “our”). Mordea provides this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of the terms, conditions, policies and notices stated here (collectively, “Terms”).
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms, including additional terms and policies referenced or linked here (e.g. our Privacy Policy and Returns Policy).
We may update these Terms at any time by posting a revised version on our site. Your continued use constitutes acceptance of changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.
1. ONLINE STORE TERMS
By using the site, you confirm you are at least the age of majority in your state/territory, or you have consent for a minor dependent to use the site.
You must not use our products for any unlawful purpose, nor violate any applicable laws (including intellectual property laws).
You must not transmit malware, viruses, or destructive code. Breach of the Terms may result in immediate termination of access.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand your non-payment content may be transferred unencrypted across networks and adapted to technical requirements. (Payment card data is always encrypted in transit.)
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our prior written permission.
3. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
Site content is provided for general information and may not be current or complete. We may modify site content at any time without obligation to update. Your reliance on site material is at your own risk.
4. MODIFICATIONS TO THE SERVICE & PRICES
Prices (including shipping) are subject to change without notice.
We may modify or discontinue any part of the Service without notice. We are not liable for any modification, price change, suspension, or discontinuance.
5. PRODUCTS & AVAILABILITY
Some products may be available exclusively online and in limited quantities. Returns and exchanges are governed by our Returns Policy.
We make every effort to display product colours/images accurately but cannot guarantee your device’s display.
We may limit sales by person, household, region, or order; limit quantities; change product descriptions/pricing; or discontinue items at any time.
We do not warrant that products or services will meet your expectations, or that any errors will be corrected.
6. PRE-ORDERS
From time to time we may offer pre-order items. Payment terms, estimated dispatch dates, and cancellation rights (if any) will be shown at checkout or on the product page. Dates are estimates only and may change due to supplier or logistics delays. If a material delay occurs, we will notify you and provide options consistent with the Australian Consumer Law (ACL) and our Returns Policy.
7. BILLING, ACCOUNT & ORDER INFORMATION
We may refuse or cancel any order (including after submission) and may limit or cancel quantities per person, household, or order. If we change or cancel an order, we will attempt to notify you using the contact details provided.
You agree to provide current, complete and accurate purchase and account information and to promptly update such details.
For more details, please see our Returns Policy.
8. SHIPPING, RISK & TITLE
We ship using third-party carriers. Shipping timeframes shown at checkout are estimates only.
Risk of loss passes to you on delivery to the shipping address provided (or on collection, if applicable). Title passes upon full payment being received by us.
You are responsible for providing an accurate delivery address and safe access. Re-delivery fees may apply if a delivery cannot be completed due to incorrect details or access issues.
Duties/taxes for international orders (if offered) are your responsibility.
9. OPTIONAL TOOLS & THIRD-PARTY LINKS
We may provide access to third-party tools on an “as is” and “as available” basis without warranties. Use of such tools is at your own risk and subject to the third party’s terms.
Our site may contain links to third-party websites. We are not responsible for examining or evaluating content and assume no liability for third-party materials, products, services, or websites.
10. USER CONTENT (COMMENTS, REVIEWS, SUBMISSIONS)
If you send ideas, suggestions, proposals, plans, reviews, images, or other materials (“Comments”), you grant us a worldwide, non-exclusive, royalty-free licence to edit, copy, publish, distribute, translate and otherwise use them in any medium. We are under no obligation to (1) keep Comments confidential; (2) compensate for Comments; or (3) respond to Comments.
You agree your Comments will not violate any third-party rights or contain unlawful, abusive, defamatory, or obscene material, malware, or false/misleading information. You are solely responsible for your Comments and their accuracy.
11. PERSONAL INFORMATION & PRIVACY
Your submission of personal information is governed by our Privacy Policy. Please review it to understand how we collect, use, and disclose personal information, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
12. ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be typographical errors or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct errors and update information or cancel orders if any information is inaccurate at any time (including after you submit your order) as permitted by law.
13. GST, PRICING & PROMOTIONS (AU)
Unless stated otherwise, prices are in Australian dollars (AUD) and inclusive of GST (where applicable). Shipping is calculated at checkout and may vary by location, carrier, fuel surcharges, and parcel dimensions.
Promotions/discounts are subject to specific terms and cannot be combined unless stated. We may withdraw or amend promotions at any time.
14. PROHIBITED USES
You must not use the site or its content: (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate any applicable laws/regulations; (d) to infringe intellectual property rights; (e) to harass, abuse, defame, discriminate or harm; (f) to submit false/misleading information; (g) to upload malware; (h) to collect or track others’ personal information without consent; (i) to spam/phish/crawl/scrape; (j) for obscene/immoral purposes; or (k) to interfere with security features. We may terminate use for violations.
15. AUSTRALIAN CONSUMER LAW (ACL) – WARRANTY & REMEDIES
Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies under the Competition and Consumer Act 2010 (Cth) and the ACL that cannot be excluded.
To the extent permitted by law, and except for your non-excludable rights under the ACL, the Service and all products are provided “as is” and “as available” without warranties of any kind, express or implied.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by law (and except for non-excludable ACL rights):
- We exclude all liability for any indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, savings, data or goodwill, arising from your use of the Service or products; and
- Our total aggregate liability for any claim is limited to the amount you paid for the product(s) giving rise to the claim.
17. INDEMNITY
You agree to indemnify and hold harmless Mordea, our affiliates, officers, directors, employees, agents and suppliers from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your breach of these Terms or your violation of applicable law or third-party rights.
18. SUSPENSION & TERMINATION
We may suspend or terminate access to the Service at any time, including where we reasonably suspect a breach of these Terms. Obligations and liabilities incurred before termination survive termination.
19. GOVERNING LAW & JURISDICTION
These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and courts entitled to hear appeals from them.
20. CONTACT
Questions about the Terms should be sent to:
Email: support@mordeahome.com
Postal: 601/ 6 Help St, Chatswood, NSW 2067